Shipping policy
Last updated: 9 September 2026
Order Processing
All orders are processed after payment has been received and cleared. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you by email if there is a significant delay in the shipment of your order.
Shipping Rates & Carriers
We offer the following shipping options within South Africa:
- Standard Shipping: R130
- Express Shipping: R180
We ship via The Courier Guy. Shipping costs will be displayed at checkout before you complete your purchase.
Delivery Timeframes
Delivery timeframes are subject to the delivery provider's schedule and may vary depending on your location within South Africa. While we aim to ensure timely delivery, Diamond Field Blooms is not responsible for delays caused by third-party couriers, weather conditions, or other circumstances beyond our control.
Domestic Shipping (South Africa)
We currently ship to addresses within South Africa. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
International Shipping
At this time, we do not offer international shipping. Please contact us at Lene@diamondfieldblooms.com if you have a specific enquiry regarding delivery outside South Africa.
Damaged or Lost Parcels
If your order arrives damaged, please contact us within 48 hours of delivery at Lene@diamondfieldblooms.com with your order number and photos of the damage. We will work with you to resolve the issue as quickly as possible. Diamond Field Blooms is not liable for parcels lost or damaged in transit by the courier.
Contact Us
For any shipping-related queries, please reach out to us: Email: Lene@diamondfieldblooms.com Phone: 0825447111