Terms of service
TERMS OF SERVICE
Last updated: 3 July 2026
Diamond Field Blooms Plot 301, 8th Street, Ritchie, 8700, South Africa Phone: 0825447111 Email: diamondfieldblooms@gmail.com Website: www.diamondfieldblooms.com
1. ACCEPTANCE OF TERMS
By accessing or using the Diamond Field Blooms website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or place an order. These terms apply to all visitors, users, and customers.
2. USE OF WEBSITE
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use this site to transmit any harmful, offensive, or unlawful content. We reserve the right to refuse service or cancel orders at our discretion.
3. PRODUCTS & PRICING
We take care to accurately describe and display our products, including linen sprays, seeds, gourmet salts, and gift sets. However, we do not warrant that product descriptions, images, or pricing are error-free. All prices are displayed in South African Rand (ZAR) and are subject to change without notice. In the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.
4. ORDERS & PAYMENT
By placing an order, you confirm that you are authorised to use the payment method provided. Orders are only confirmed once payment has been successfully processed and cleared. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or stock unavailability. You will be notified promptly if your order cannot be fulfilled.
5. SHIPPING & DELIVERY
Orders are dispatched after payment has cleared. Delivery is handled by Pudo or courier services, and delivery timeframes are subject to the delivery provider's schedule. We are not liable for delays caused by third-party couriers. Please refer to our Shipping Policy at www.diamondfieldblooms.com/policies/shipping-policy for full details.
6. RETURNS & REFUNDS
We want you to be happy with your purchase. Please refer to our Refund Policy at www.diamondfieldblooms.com/policies/refund-policy for full details on returns, exchanges, and refunds. Our policies are in accordance with the Consumer Protection Act 68 of 2008.
7. INTELLECTUAL PROPERTY
All content on this website — including text, images, logos, product descriptions, and graphics — is the property of Diamond Field Blooms and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
8. PRIVACY
Your privacy is important to us. Please review our Privacy Policy at www.diamondfieldblooms.com/policies/privacy-policy to understand how we collect, use, and protect your personal information, in accordance with the Protection of Personal Information Act (POPIA).
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Diamond Field Blooms shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you shall not exceed the amount paid for the specific order giving rise to the claim.
10. INDEMNIFICATION
You agree to indemnify and hold harmless Diamond Field Blooms, its owner, and affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms of Service.
11. GOVERNING LAW
These Terms of Service are governed by the laws of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002. Any disputes shall be subject to the jurisdiction of the South African courts.
12. AMENDMENTS
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes your acceptance of the revised terms.
13. CONTACT US
If you have any questions about these Terms of Service, please contact us:
Diamond Field Blooms Plot 301, 8th Street, Ritchie, 8700, South Africa Phone: 0825447111 Email: diamondfieldblooms@gmail.com